Last updated: October 20, 2025

BlueVolte Inc., doing business as DriveClub ("DriveClub"), values your privacy. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information when you apply for or inquire about a vehicle service contract and use the Service. It also informs you about your privacy rights and how laws protect you.

We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information as described in this Privacy Policy.

By using this Site and the online products and services ("Services"), you agree that your information, including personal details, will be managed as described in this Privacy Policy, which is incorporated into our Terms of Service by reference.

Interpretation

The following definitions apply equally to singular and plural forms.

Definitions

For the purposes of this Privacy Policy:

You mean the individual who accesses or uses the Service, DriveClub, or any other legal entity on whose behalf such individual accesses or uses the Service, as applicable.

Company (referred to as "DriveClub," "the Company," "We," "Us," or "Our" in this Agreement) means DriveClub, located at 1301 N Broadway, STE 32353, Los Angeles, CA 90012.

  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means owning 50% or more of the shares, equity interests, or other voting securities for election of directors or other managing authority.
  • Account means a unique account created for you to access our service or parts of our Service.
  • Website refers to DriveClub.io, accessible at www.driveclub.io.
  • Service refers to the Website and the provision of vehicle ownership savings products and services.
  • Country refers to the United States.
  • Service Provider means any individual or company that processes data for DriveClub. It includes third-party companies, such as Service Providers that underwrite and service vehicle service contracts, or people employed by DriveClub to assist with the Service, deliver the service on behalf of DriveClub, perform tasks related to the service, or help DriveClub analyze how the Service is used.
  • A third-party social media service is any website or social network where a user can log in or create an account to access the Service.
  • Personal Data means any information that pertains to an identified or identifiable person. For the purposes of the CCPA, Personal Data includes any details that identify, relate to, describe, or can be linked to, or can reasonably be connected directly or indirectly to You.
  • Cookies are small files stored on your computer, mobile device, or other devices by a website, containing details of your browsing history on that site, among other uses.
  • Usage Data refers to data collected automatically, either generated by using the Service or from the Service infrastructure itself (for example, the length of a page visit).
  • Do Not Track (DNT) is a concept promoted by U.S. regulatory authorities, especially the Federal Trade Commission (FTC), to encourage the internet industry to develop and implement a way for users to control how their online activities are tracked across different websites.
  • Under the CCPA (California Consumer Privacy Act), business refers to DriveClub as the legal entity that collects consumers' personal information and determines how it is processed, or acts on behalf of such an entity. It is the entity that, alone or with others, makes decisions about processing consumers' personal data and conducts business in California.
  • Consumer, for the purposes of the CCPA (California Consumer Privacy Act), means a natural person who is a California resident. A resident, as defined by law, includes (1) every individual who is in the USA for a purpose other than a temporary or transitory one, and (2) every individual who is domiciled in the USA but is outside the USA for a temporary or transitory purpose.
  • Sale, for the purposes of the CCPA (California Consumer Privacy Act), means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating a Consumer's Personal Information to another business or a third party, whether orally, in writing, electronically, or through other means, for monetary or other valuable consideration.

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact You, identify You, or fill out forms related to purchasing vehicle ownership products and services. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal Code, City
  • Vehicle information (year, make, model, mileage, VIN)
  • Usage Data

Usage Data

Usage data is collected automatically when you use the Service.

Usage Data may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the service on a mobile device, we may automatically gather certain information, including but not limited to the type of device, your device's unique ID, its IP address, your mobile operating system, the type of mobile browser you use, unique device identifiers, and other diagnostic data.

We may also gather information that your browser transmits whenever you visit our service or when you access it via a mobile device.

Use of artificial intelligence and automated processing.

We use artificial intelligence ("AI") and automated systems in our products and services to enhance customer experience and business functions. These technologies assist us in analyzing usage patterns, customizing content and recommendations, handling customer inquiries, boosting fraud prevention, and refining our offerings.

Our AI systems may handle personal information such as account details, messages, interactions, and usage data to provide relevant experiences. Sometimes, we work with third-party AI providers who process data on our behalf under strict contractual and confidentiality agreements.

We do not rely on AI to make decisions that have legal or similarly significant consequences without human oversight. All automated outputs are reviewed or supervised by human team members as appropriate.

When you use our AI-powered tools, like chat assistants or support bots, your messages and related data may be processed by AI systems to generate responses or enhance service quality. Please avoid sharing sensitive personal information during these interactions.

You can contact us at [insert contact email] for more information on how we use AI or to exercise your data privacy rights.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity on Our Service and store certain information. These tracking technologies include beacons, tags, and scripts, which help us collect data and improve Our Service.

You can instruct your browser to block all cookies or to notify you when a cookie is sent. However, if you do not accept cookies, you might not be able to use certain parts of our service, such as identifying yourself as a returning customer.

Cookies can be either "Persistent" or "Session" Cookies. Persistent Cookies remain on your computer or mobile device even after you go offline, while Session Cookies are deleted as soon as you close your web browser.

We utilize both session and persistent Cookies for the purposes outlined below:

  • Necessary / Essential Cookies
  • Type: Session Cookies
  • Administered by: Us
  • Purpose: These cookies are essential for providing you with services available through the website and enabling you to use some of its features. They help authenticate users and prevent fraudulent use of accounts. Without these cookies, the services you request cannot be delivered, and we only use these cookies to give you those services.
  • Cookies Policy / Notice Acceptance Cookies
  • Type: Persistent Cookies
  • Administered by: Us
  • Purpose: These cookies determine if users have accepted the use of cookies on the website.
  • Functionality Cookies
  • Type: Persistent Cookies
  • Administered by: Us
  • Purpose: These Cookies help us remember the choices You make when You use the Website, such as your login details or language preference. The goal of these Cookies is to provide You with a more personalized experience and to prevent You from having to re-enter your preferences each time You visit the Website.
  • Tracking and Performance Cookies
  • Type: Persistent Cookies
  • Administered by: Third-Parties
  • Purpose: These Cookies collect information about traffic to the Website and how users interact with it. The data gathered may directly or indirectly identify you as an individual visitor because it is usually linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new advertisements, pages, features, or functionalities of the Website to observe how users respond.

For more details about the cookies we use and your options regarding cookies, please visit our Cookies Policy.

Use of Your Personal Data

DriveClub may collect and use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring how it is used.
  • To manage Your Account: to oversee your registration as a user of the Service. The Personal Data You provide can grant You access to various functionalities of the Service that are available to you as a registered user.
  • For the performance of a contract: the development, compliance, and execution of the purchase contract for the products, items, or services you have bought or of any other contract with Us through the Service.
  • To contact You: To reach You by email, phone calls, SMS, or other similar electronic communication methods, such as push notifications from a mobile app about updates or informational messages related to the functionalities, products, or contracted services, including security updates when necessary or reasonable for their implementation.
  • To provide you with news, special offers, and general information about other goods, services, and events that we offer, which are similar to those you have already purchased or inquired about, unless you have opted out of receiving such information.
  • To manage your requests: to attend to and handle your requests for us.

We might share your personal information in these situations:

  • With Service Providers: We may share your personal information with Service Providers to activate and service your vehicle service contract(s), monitor and analyze the use of our Service, show advertisements to you to help support and maintain our Service, contact you, advertise on third-party websites to you after you have visited our Service, or for payment processing.
  • For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or part of our business to another company.
  • With Affiliates: We may share your information with our affiliates, and in such cases, we will require those affiliates to follow this Privacy Policy. Affiliates include our parent company, subsidiaries, joint venture partners, or other companies that we control or are under common control with us.
  • With Business partners: We may share your information with our business partners to provide you with certain products, services, or promotions.
  • When you share personal information or interact with other users in public areas, this information may be seen by all users and could be publicly shared outside the platform. If you connect with other users or sign in through a Third-Party Social Media Service, your contacts on that service may see your name, profile, pictures, and details about your activity. Likewise, other users will be able to view descriptions of your activity, communicate with you, and see your profile.

Retention of Your Personal Data

DriveClub will keep your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy. We will retain and use your Personal Data to meet our legal obligations (for example, if we are required to keep your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

DriveClub will also retain Usage Data for internal analysis purposes. Usage Data is generally kept for a shorter period, except when this data is used to enhance security or improve the functionality of Our Service, or when We are legally required to retain this data for a longer duration.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at DriveClub's operating offices and other locations where the involved parties are based. This means that the information may be transferred to — and stored on — computers outside your state, province, country, or jurisdiction, where data protection laws might differ from those in your region.

Your consent to this Privacy Policy, along with your submission of such information, signifies your agreement to that transfer.

DriveClub will take all reasonably necessary steps to ensure that Your data is handled securely and in accordance with this Privacy Policy. No transfer of Your Personal Data will occur to an organization or country unless adequate safeguards, including data security and privacy protections, are in place.

Disclosure of Your Personal Data

Business Transactions

If DriveClub is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will notify you before your Personal Data is transferred and subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, DriveClub may need to disclose Your Personal Data if required by law or in response to valid requests from public authorities (e.g., a court or government agency).

Other legal requirements

DriveClub may disclose Your Personal Data in good faith if it believes that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of DriveClub
  • Prevent or investigate potential misconduct related to the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no transmission method over the Internet or electronic storage method is 100% secure. While We aim to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Service providers have access to your personal data solely to perform their duties on our behalf and are required not to disclose or use it for any other purpose.

Analytics

We might work with third-party service providers to track and analyze how our Service is used.

  • Google Analytics
    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
    You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
    For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials, and other information that may interest you. You can opt out of receiving any or all of these communications from Us by following the unsubscribe link or instructions provided in any email We send, or by contacting Us at help@DriveClub.io.

We might use Email Marketing Service Providers to handle and send emails to You.

Behavioral Remarketing

DriveClub may use remarketing services to advertise on third-party websites to You after You visit our Service. We and our third-party vendors use cookies to inform, optimize, and serve ads based on your past visits to our Service.

Payments

We may offer paid products and/or services through the Service. In such cases, we might use third-party services for payment processing (e.g., payment processors).

We do not store or collect your payment card details. That information is given directly to our third-party payment processors, whose use of your personal information is governed by their Privacy Policy. These payment processors follow the standards set by PCI-DSS, managed by the PCI Security Standards Council, a collaboration of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Your Rights under the CCPA

Under this Privacy Policy and by law if you are a resident of California, you have the following rights.

  • The right to notice. You must be properly informed about which categories of Personal Data are being collected and the purposes for which the Personal Data is used.
  • The right to access or request. The CCPA allows you to request and receive information from DriveClub regarding the disclosure of your Personal Data that has been collected in the past 12 months by DriveClub or its subsidiaries to a third party for the third party's direct marketing purposes.
  • The right to refuse the sale of your Personal Data. You also have the right to request that DriveClub not sell your Personal Data to third parties. You can do this by visiting our "Do Not Sell My Personal Information" section or webpage.
  • The right to know about your personal data. You have the right to request and receive information from DriveClub regarding the disclosure of the following:
    • The Types of Personal Data Collected
    • The sources from which the Personal Data was collected.
    • The business or commercial reason for collecting or selling the Personal Data
    • Categories of third parties with whom we share personal data
    • The particular pieces of Personal Data we gathered about you
  • The right to delete Personal Data. You also have the right to request the deletion of your Personal Data collected in the past 12 months.
  • The right not to be discriminated against. You have the right not to face discrimination for exercising any of Your Consumer rights, including by:
    • Denying goods or services to you
    • Charging different prices or rates for goods or services, including offering discounts, other benefits, or imposing penalties.
    • Providing a different level or quality of goods or services to you
    • Suggesting that you will get a different price, rate, or level of goods or services.

Exercising Your CCPA Data Protection Rights

To exercise any of Your rights under the CCPA, and if you are a California resident, you can email us or visit our "Do Not Sell My Personal Information" section or webpage.

DriveClub will disclose and deliver the required information free of charge within 45 days of receiving your verifiable request. The time to provide the required information may be extended once by an additional 45 days if reasonably necessary, with prior notice.

Do Not Sell My Personal Information

We do not sell personal information. However, the Service Providers we work with (such as our advertising partners) may use technology on the Service that "sells" personal information as defined by the CCPA law.

If you want to opt out of using your personal information for interest-based advertising and potential sales as defined by CCPA law, follow the instructions below.

Please note that opting out is specific to each browser you use. You may need to opt out on every browser individually.

Website

You can opt out of receiving personalized ads provided by our Service Providers by following the instructions given on the Service.

  • From our "Cookie Consent" notice banner
  • Or from our "CCPA Opt-out" notice banner.
  • Or from our "Do Not Sell My Personal Information" notice banner.
  • Or from our "Do Not Sell My Personal Information" link

The opt-out will set a cookie on your computer that is unique to the browser you use to opt out. If you switch browsers or delete the cookies stored by your browser, you'll need to opt out again.

Mobile Devices

Your mobile device may allow you to opt out of using information about the apps you use so you can avoid targeted ads based on your interests.

  • "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices
  • "Limit Ad Tracking" on iOS devices

You can also stop your mobile device from collecting location information by adjusting its preferences.

Our service does not respond to Do Not Track signals.

However, some third-party websites do keep track of your browsing activities. If you visit such websites, you can set your preferences in your web browser to inform websites that you do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of your web browser.

Our Service does not serve anyone under 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and are aware that your child has provided us with personal data, please contact us. If we find that we have collected personal data from anyone under 18 without verifying parental consent, we will take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires parental consent, we may need to obtain your parent's permission before collecting and using that information.

California Business and Professions Code section 22581 allows California residents under 18 years old who are registered users of online sites, services, or applications to request and obtain the removal of content or information they have publicly posted.
To request removal of such data and if you are a California resident, you can contact us using the contact information provided below and include the email address associated with your account.

Be aware that your request does not guarantee the complete or comprehensive removal of content or information posted online, and the law may not permit or require removal in certain circumstances.

Our Service may include links to other websites not operated by Us. If You click on a third-party link, You will be taken to that third party's site. We strongly recommend that You review the Privacy Policy of every site You visit.

We do not control and are not responsible for the content, privacy policies, or practices of any third-party sites or services.

We might update our Privacy Policy occasionally. We will inform You of any updates by posting the latest Privacy Policy on this page.

We will notify you by email and/or a prominent notice on our Service before the change takes effect, and we will update the "Last updated" date at the top of this Privacy Policy.

You should review this Privacy Policy regularly for updates. Changes take effect when they are posted on this page.

If you have any questions about this Privacy Policy, you can contact us:

  • By email: Help@DriveClub.io